I like that it offers all of my needs for online business such as email accounts with spam filtering to protect me from spammers in additionto many other features including cPanel which makes management easy! The only thing i dislike about heart internet so far has been their customer service team who do not respond immediately or have answers ready when you call them outnumbering your own staff by at least 2-3x times if they are busy during peak hours!! If there were more support personnel…
Pros
everything meets expectations.
Cons
Customer Service response time could improve upon&hellip
I love that they are very easy to work with and have great customer service! They also give you so much flexibility when it comes down to customization of your website or server as well which makes things easier for me in terms of maintaining my site.
There really isn't anything bad about this provider at all but if there was one thing we could improve upon then that would be an option where users were ableto log into their account via Facebook more easily. The benefit has been huge because…
Pros
Great support
Flexibility
Easy setup process, no fuss needed.
Good prices & reasonable rates especially compared against other hosting providers suchas GoDaddy etc
The customer support service was fast to respond but I had issues with my billing account. They were able to resolve within minutes but it took me weeks to get credit back into my bank due to how long their response time was. It's been years since we've used this provider so can't say that they are better or worse than others in terms of quality now compared to then.
But at least from our experience when working together there has never been an issue. We have hosted several websites using them
Pros
Support team responded quickly (as soon as possible) which made getting things done quick & easy no wait times.
The ease of use for setting up new sites or transferring existing ones to different domains/hosts (even if they are in other registrars).
Their support staff can be very slow at responding to tickets but I think this has improved over time with their newer employees who seem more responsive than some older guys we dealt with previously! They do not have any sort of monitoring system set-up by default so you need to purchase additional services from them which adds cost. We used it mainly just…
Pros
Not many features though; good enough that doesn't really matter much what feature missing is because pretty soon after making your site live most visitors will never notice anything wrong about how bad designed its layout was ;0) Also there wasn’t no technical problems when hosting my own web project using WHS cloud software platform provided free along side WHS service