I bought this mop because I wanted something heavy duty that would clean thoroughly and I thought it would be a little easier on my back and knees and get the job done much better than a mop. I love it and it does a great job cleaning floors. But there's a big problem with that. Neither the cleaning head nor the buffer head remain attached to the machine. Actually, I have to lift the machine, put it on the cleaning head and press down with my foot. I can't use the grip release pedal to lower the grip because the front of the machine rises and my head falls when I press the pedal with my foot. So I have to bend down to release the grip so I can use the car and pick it up and put the windshield on. Instead of helping me, she hurts me now.
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