The cable is connected incorrectly. Industry standards are: right = red = ring. Channels are not properly connected. The red RCA should be the right channel, but it's the left. One was returned as defective, but the replacement is also incorrect. Yes, it works if I just swap the RCA jacks, but the old standard connection isn't that great. I bought on recommendation from Revain. You should not return the 2nd.
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