I like that it allows me to easily keep track of tasks, projects etc in one place which saves time when communicating with other team members via slack or email as well! It's easy enough so new users can learn how use without having any prior knowledge required - great way if introducing people into your organisation too!! Sometimes you get issues where pinpoin gets stuck but this should be expected considering its still relatively young software/bot platform (not many updates recently).
If using an online tool then ensure they're up-to date otherwise there could potentially be some lag between what someone has typed vs whats actually displayed by their browser window due to caching problems from previous web pages visited before logging back onto pinpol again. Using chat bots such as Pinnopn helps reduce repetitive tasking within our day jobs whilst also being able provide more personalisation than just text messages alone would allow us achieve.