I ordered this heart rate monitor for my Hydrow ROWR and Peleton as my Apple Watch doesn't work with either. Life! The product arrived quickly and after unpacking I tried to charge it but noticed that the charger was not attached well due to the missing magnet. I contacted support and they promised me a replacement charger. When the package got lost in the mail I had to contact support again and they sent me a second heart rate monitor to replace. Excellent service and commitment to customer satisfaction. My wife now uses a second monitor on her Nordic Track, we have both been using them for about 4 weeks and the HR monitors work exactly as advertised. With additional heart rate information, all of our devices have additional features that greatly improve your training experience. Peleton now displays HR and FTP training zones based on your current heart rate. Hydrow involves HR in the assessment of your assessment trip. I also use my new heart rate monitor on my KAROO bike computer. The coupling and use with all machines has been flawless so far. Definitely recommend this heart rate monitor.
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