Review on Glatiola Neck Back Massager: Shiatsu Shoulder & Back Pain Relief with Heat by Keith Norred

This neck massager molds snugly to your back and shoulder blades. The grey-blue main fabric is soft and pleasant to the touch. The black netting covering the balls is a typical football net. I pull the t-shirt around my neck as a comfort layer between me and the massager to avoid friction burns and also to keep the massager clean of body oil. The controls are convenient, but since the automatic program always changes the massage, you don't need to use the reverse button, it just happens by itself. The heat button should turn red to indicate it is on. The only way to know if you have the heater on is to look under the balls to see if they are glowing red.