I love that they are able not only provide captions for closed-captioned videos but also audio descriptions which is extremely important when someone has low vision or blindness! We use them at work all day long since we have many different video cameras throughout our office space (we're mostly an education/training facility). They do great job with their customer service department as well - always willing answer any questions you may ask regarding your account management needs including billing etc.. There isn't anything about this program itself; it's everything surrounding my experience using dynamic capping software from DCTCNCA LLC!!