The features are very well organized which makes it easier to use! There is nothing I dislike about this program at all so far!! It's perfect for our needs right now - however we're always looking forward (and working) towards new ways of using things as they become available/easier or just more important in general. We have been able to keep track of leave taken by employees who were not technically under an office policy but had medical reasons requiring extended time off work- either sick days with doctor approval OR family emergencies involving children needing care during school hours.