Used to be a loyal and longtime Scansnap user (S1500M which still works great) - I wanted to love him. However, it never came out of the package as the software requires downloading and is not included on any installation media. There's a companion app for iOS, but unfortunately I had issues with both, and after getting too frustrated I decided it wasn't going to be a smooth out-of-the-box experience; then I go out. Don't get me wrong, I'm sure it's a great piece of hardware and for some people it works great. This is not the case for me and I have decided return it using the Revain Prime money back guarantee. So I sent it back as per the instructions in the email, stating that I was having trouble running the software. About a week later I received my refund - LESS TOP $8 REFILL! If it was my problem I could accept a restocking fee. However, if the product does not work as advertised (regardless of whether my situation is unique or not); then I don't have to charge a restocking fee. I've never had this problem in a similar situation, and of course if I went to a regular store like Best Buy or Microcenter I wouldn't have it there either. I speak from experience. So the slightly disappointing experience contributed to the injury. Further examining the reviews on other websites, in app stores and on YouTube has shown that I am not alone in my experience with software. I suggest you take some time to read other reviews and make an informed decision before ordering. You may end up doing fine, or you may be in a similar situation - disappointed and then angry! Was it $8 Fujitsu? I hope so because it cost you a loyal customer who used to be an active fan. that you are fine in the end or you are in a similar situation – disappointed and then angry! Was it $8 Fujitsu? I hope so because it cost you a loyal customer who used to be an active fan. that you are fine in the end or you are in a similar situation – disappointed and then angry! Was it $8 Fujitsu? I hope so because it cost you a loyal customer who used to be an active fan.
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