The customer service that I receive from each of my contacts are wonderful! They make sure to answer every question we have when it comes time to apply or interview through their website. It's super easy to use once you download your profile into our system as well - which they help me do too if needed. As far as what benefits there may be in choosing this over other platforms outthere (i'm looking at you Hireology), none really come to mind. This could just simply be because i haven't had enough experience yet myself using different types/platforms but so far everything has been great about Talenze thus far :) If you're searching for an application management / client portal option than look no further then talenez. We've integrated them directly within Talent Cloud allowing us to manage all clients and applicants right inside one location.