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Samik Drusky photo
Finland, Helsinki
1 Level
706 Review
42 Karma

Review on AikoPets by Samik Drusky

Revainrating 3 out of 5

Experience with AikoPets Online Store Was Disappointing

As a pet owner, I'm constantly searching for the top online retailers to purchase supplies for my four-legged friend. Unfortunately, I had a very disappointing encounter with AikoPets. Although their website is simple to use, I was disappointed by the small selection of goods they had to offer. Some of the things I was searching for weren't there, and the ones they did had were frequently sold out. Additionally, I had a negative encounter with their customer support. I contacted them with a query, but I didn't hear back for a few days. And when I did eventually get a response, the agent was unhelpful and seemed uninterested in helping me solve my problem. The prices were also more expensive than what I could find at other online pet shops, in my opinion. I didn't feel like I was getting a decent value for my money, even with their free shipping offer. My overall impression of AikoPets was unsatisfactory. I was dissatisfied with their small product variety, subpar customer service, and expensive prices. I won't be doing any more purchasing with them in the future.

Pros
  • Orders are shipped out quickly and packaged securely.
Cons
  • Customer support responses are often slow.