This is a terrible printer, the image quality faded even after adjusting the dim setting to 15 (maximum). It should also be "smart" and automatically read the label size after you hold the button down for a few seconds until it beeps, but it forgets the size very quickly and starts jamming and/or printing off-center, and you need open the top to remove the label, otherwise it will tear. I bought it thinking it would be good based on the reviews but I was wrong. Since I still haven't started selling anything, I've crossed the return threshold and am stuck on a very expensive piece of junk. The only good thing was the ease of installation, but that doesn't make up for a poor product. UPDATE 7/7/21: This company contacted me after my return date and offered to refund or replace the product as it was defective. Performance assumes damage during transport. I opted for a refund as I had already purchased a new printer and therefore cannot verify that the replacement will work, but I have increased my rating to reflect this exceptional customer service.
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