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1 Level
1309 Review
55 Karma

Review on TerraTrue by Tony Reid

Revainrating 5 out of 5

Great Customer Service, Excellent Platform

They are very attentive to their customer's needs and always willing to make changes as needed. The team is constantly growing and has lots of new features being developed. It can be difficult to get specific information about what is happening with your account. Sometimes it takes several emails back and forth before you receive an answer. I highly recommend using them! Their support staff is amazing and they have a lot of resources available to help get things up and running quickly. We use them for our web application that integrates with their database. Their integration capabilities are key in getting our users onto the platform efficiently.

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Pros
  • Responsiveness, ability/willingnessto fix problems without delay or hesitation just outstanding service overall across all functions provided; easy access via phone call (or email) directly from my home office when there was something wrong which required immediate attention by someone at True