I already have XM2 headphones that work great with all devices, I decided to upgrade to my head. The headphones just don't connect to Samsung's flagship TV. I contacted technical support, they sent a bunch of smart tips like "do initialization", and then they apparently got tired of answering me, and they just said "correct operation of the headphones when connected to third-party devices is not guaranteed." That's it. That is, they write Bluetooth support on the official website. But in fact, it is guaranteed only for Sony devices, which of course is not mentioned anywhere. And they do not care that a person is left with a piece of plastic for 30,000 in his hands. And apparently you just need to ate the firmware, but Sony support does not deal with such things. Thanks to the store, I took this disgrace back. But Sony died for me from that moment on as a brand.
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