The ability to create my own reports in order to find certain information that I am looking for quickly and easily. It also has some features which are not as intuitive or easy to use compared to other systems we've used before. This system requires more training than others because it's so different from most other applications out there. Try using this at first; if you still have questions about how it works after a few days/weeks you may want to look into something else. We were able to get our billing up and running much faster than expected!
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