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Greece, Athens
1 Level
697 Review
48 Karma

Review on πŸ“ž Ooma Office Provisioned Yealink Sip T21P - Feature-rich Business IP Desk Phone for Small Businesses with Virtual Receptionist and Ring Group Integration by Bobby Inappropriate

Revainrating 1 out of 5

Ooma customer service is a joke.

I love the phone, I hate Omu. I joined the Ooma store with a 30-day trial. They charged my card on day 4 and didn't respond to chats or emails for over 10 days. When I got an email reply they said the promotion was only valid for 7 days (I disagree) so I asked why I was only billed for 4 days but there was no reply. Charged again, they charged the amount of business service that I agreed to and next day I was charged again about $10. After waiting a long time for an answer, I was told again that the $10 was taxes and fees for my services. If this were the case, would taxes be charged at a rate of 30%? I do not think so. COMPLETE NIGHTMARE! Now I am stuck with two phones that I have nowhere else to use as they have been prepared for Ooma. Don't waste money!

Pros
  • Nice to use
Cons
  • Almost never

Comments (1)

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November 10, 2022
It is only for the business accounts.