I like that it is a web-based application. It is easy to use and it works well with all of our software. I do not like that it is not as robust as other dictation software. I wish that it had more functions. We use it for all of our dictations. It is easy to use and it is easy to train our staff on. It makes it easy for us to access our dictations and it makes it easy for our staff to access our dictations. I like how easy it was for me to use this software, with its intuitive design and ease of navigation. It's very user friendly! There are no complaints about this product at all! This program has been extremely useful in my job, allowing me to not only dictate but also edit documents without having to send them back & forth via email or even faxing.