I like how easy it was for our customers, employees & management team members (even those who are not tech savvy) to learn this system because there were so many features available! It took us about 3 weeks from start-to finish but we had great support throughout!! We also liked being able to customize things such as what type/size font should show up in which area when scanning items etc..
Also loved having an employee portal where managers could view all activity related info at anytime during their shift without needing access into HR systems - no more waiting until end of day before you would know if someone did something wrong. Great tool overall. There really wasn't anything i disliked too much either other than maybe some minor bugs heren'there once every few months - nothing major though :) If your looking out have multiple people look through different.