This is just a first impression so I can't give it a 5 yet because overall I find it just as unfair as a 1. That being said I think they have a great business model as they've already given me one twice e-mail to show me in advance that they are available to me as a consumer. These aren't just crappy emails, they are sincere and seem genuine, and a few bad reviews I saw about the quality of the product I just didn't meet. The clasps are better than any clasp of this type I've seen. They are polished and smooth so the action is easy but fun while still requiring some pressure. Weak, flat fasteners are common, and mine appears to be much stronger. Cape material which I also like. The smooth texture and medium weight fit my son's shoulders and felt comfortable. I used to wear cheaper and stiffer capes when cutting my hair and again the material seems to be of good quality. Time will tell and I have yet to use it in cutting but as I said first impressions are positive. It's easy to get good grades with them. PS - I have no hair cutting experience and the purpose of my purchase was to start doing this at home for my 2 year old and I intend to practice enough to be his hairstylist for a long time. .
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