It's really simple as it should be but we do have some issues regarding its compatibility in specific browsers (Google Chrome). I would recommend this product because it's very intuitive, offers great customer service and provides us everything we need at any time without having to call their helpdesk multiple times throughout the day. Our main goal was simplifying communication between employees and clients - now they don't even know where each other are working anymore since this system allows them to access from anywhere anytime via mobile devices.