I like that it is easy to use and provides many options as far as scheduling goes. It also has an ability to track my employees time which makes things easier when giving them directions or letting them know what they should be working on next. There are some features missing from this software such as multiple departments being able to see who's available during certain times of day or week. We have solved our problem by solving communication between different groups within the office. This program gives us a better view of all department's schedules so we can communicate more effectively while managing workloads at any given point.