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United Kingdom, Belfast
1 Level
758 Review
59 Karma

Review on πŸ”₯ EurKitchen Premium Culinary Butane Torch: The Perfect Kitchen Tool for Creme Brulee, BBQ, Soldering & More! by Jacob Sampino

Revainrating 5 out of 5

Responsive and responsible seller

Although I felt the product had great potential, at first I could not fully appreciate the flashlight as the one that was delivered was defective. After I wrote my initial review and just before I started the return process, the seller contacted me and apologized for the defective item and informed me that a replacement was on the way. I received the replacement light the next day and it worked exactly as expected. As well as being well made the torch has excellent flame and burn and can be adjusted from a 4-5" steel melt hell to a simple flare. I've used it many times since receiving it and even have mine Asked chef to try it to compare this product to her commercial flashlight.For this price this little flashlight worked well and was very good quality she said.However, what really impressed me was the seller's responsiveness to my request, taking responsibility for the faulty product and being quick and willing to "fix anything" I use Revain all the time and as many of you know not all sellers respond to a return request the same way and sometimes they refuse at all to work with you.Excellent work.If you are looking for a high quality,cheap and vie If you are looking for a handy kitchen burner, be sure to buy it from this seller.

Pros
  • Acceptable
Cons
  • Crumpled