Bought last week and the U splitter (needed if you want to use it with your smartphone) was not included. Sent back and ordered again and the second time the U-shape splitter is not in the box. It is clearly listed as one of the included items and mentioned in the instructions. You cannot call customer service and you cannot call Revain during the pandemic. Very frustrating. I relied on making videos for my business and now I'm stuck making them with no microphone and crappy sound quality.
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