I like how easy it was to set up, everything about this system has been great! The customer service staff are fantastic too!! So far nothing at all that i dislike or anything in particular from my experience using tim card so no complaints here :). They have helped me get through some issues as well but they were very quick which makes things easier for us both because when we solve them together then there's less work required of myself (and you) haha :) just make sure your computer meets their requirements otherwise setting-up can take quite awhile if not done correctly first try before buying though ;) If u need help feel free t pst questions over email etc also support team will reply quickly even after hours sometimes its hard working during office hrs lol!