The ability to control access to our network at any time from anywhere with ease.The ability to have multiple levels of security controls for different environments.Being able to monitor all traffic coming into or out of your environment without having to install additional software/hardware.It's not as user friendly as I would like it to be. There should be more options available when you're trying to do something simple such as just changing passwords. It can take some training to understand how everything works but once you get used to it there isn't much to dislike about this product. We use cipher primarily for VPN authentication and remote desktop connections.