The frames arrived in excellent condition. You can see that the manufacturer knows how to pack a fragile item well. Each frame came in a separate box with padded corners to keep the frame off the sides of the box. The frame itself has been welded in for an extra layer of protection. There were only two minor problems. One was that the hook space on the back wall for hanging the frame vertically/horizontally is smaller than shown in the picture. I bought this frame in part because the hook space was wider, making it easier to grab the hook considering you're trying to catch it blind. The other relates to the color of the frame. It looks like plastic laminate. This makes the frame look good, but the plastic laminate has peeled off a bit on one of my frames. He was in the back so you couldn't see him. I didn't understand what it was at first and cleared it up a bit before finding out. (Like when you pull the thread of a sweater and it starts to unravel.)
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