I really like that you can easily see all of your tasks at once in one place. You also have options for assigning different people to each task so it's easy to keep track of who did what when. It would be nice if there was an option to add more than just 5 notes per task. Also, sometimes it doesn't always work as well as expected. For example, we had some issues with our client not being able to access certain files because they were locked by another user. We needed to get those files unlocked but couldn't figure out how to do this through the software. The support team helped us find a way around it though. Sometimes it takes awhile to load up after adding multiple items into the system. If you're looking for something simple then maybe try other programs first before going too deep into iT.
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