The platform is very simple to use so it was easy to set up and understand. I am able to easily pull in reviews from other platforms for my clients and then add the reviews to the Harviist platform. The only thing I have not been able to do is to add reviews to a client on my own account. I have had to send a request to the support team to allow me to do that. It has been a little difficult to figure out the analytics and it is a little confusing. But the support team has been extremely quick to answer any questions I have and they are always very helpful. Harviist has helped us build our customer review platform and it has been a life saver. We are able to add reviews from other platforms to our platform. This has helped us with the reviews and it has helped.