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1326 Review
34 Karma

Review on πŸš— BIRANCO Remote Control Car Boys: Fast and Furious Fun for Kids! by Tropingzz Cece

Revainrating 5 out of 5

Amazing customer service even though my product was defective

Bought for my son's 8th birthday. He liked it very much. Unfortunately this didn't last long, there was a problem with one of the engines. Biranco's customer service was outstanding; They sent me a brand new unit within days of my first complaint. Another problem occurred with the 2nd unit and then my original purchase was refunded. This all sounds negative, but I'm willing to bet I just got some lame ducks. The reviews are great for a reason, this is a truly amazing toy and a lot of fun to collect. The instructions were good, almost as good as the LEGO itself. I would suggest buying this because if your experience is similar to mine of receiving a defective product they really do stand by their word and will refund my money even after the Warranty / Refund Period.

Pros
  • This is amazing
Cons
  • Some errors