It's simple to use interface with great customization. The customer service has always been fantastic at helping me figure out any issues or troubleshooting problems I was having when using their software. Honestly this program can run pretty smoothly without many bugs or glitches as far as our experience went once everything is setup properly there are very minor quirks here and there but nothing major in comparison to other products we have used before it. We love its ability to save quotes for an email sendout instead of copying info over by hand which saves a lot of time. In addition its ability to store multiple different types of data within one contact allows us to pull together information from each client quickly! I like how easy it is to use QuoteFlare. The customer support team is great! They are always willing to help if you need some assistance. It can be difficult to navigate at times when using multiple applications. The software doesn't integrate with other apps very well. If you're looking for a platform that will allow you to easily create quotes and track your leads this is the right fit. We have been able to improve our lead conversion dramatically since we started using QuoteFlare.