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794 Review
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Review on EonDirect by Robert Diaz

Revainrating 5 out of 5

Excellent customer service and quick turnaround time

I have worked with other companies that claim they are AI only to find out later they simply used simple algorithms in Excel or some such tool which could not handle all cases of my business. This is the first product we've tried that actually works as advertised - no more wasting hours trying to diagnose issues using basic formulas like others do when there is an actual software solution available! We also love how quickly it learns from our mistakes, so far has been able to solve most problems without any need of human intervention (which helps me sleep better at night). Some features can take a bit longer than expected but this doesn't seem too frustrating since once implemented those functions become second nature very fast. Overall great experience working with them thus far. They're solving real world healthcare needs by giving us access to data-driven solutions instead of relying solely on manual methods.

Pros
  • It's easy for even non tech savvy people to use if you follow their instructions well enough; good support team who responds promptly within reasonable timescales
Cons
  • There are nuances