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1324 Review
55 Karma

Review on ACB Solutions by John Destruction

Revainrating 4 out of 5

Great Customer Service and Very Pleased with the Service

I love all of their customer service reps because they don't just send you emails but actually answer your questions or ask follow up to get more information about whatever it may be that you need help with. That being said, my only suggestion would like there was someone better at using social media (Twitter specifically). Even though each rep seems nice enough as an individual - some still aren•t aware what certain buttons do so not knowing how something works really slows down getting things done sometimes by multiple people in one week especially if one person has been working for several hours. The team over all will make sure you understand everything fully before making important decisions and even then they wonâ‚™ts push too hard unless asked. We decided we wanted our entire website updated from scratch since so much had changed over time from previous iterations it wasn’s not realistic doing this I have dealt with ACB Solutions for over 10 years now! They offer great customer service, are very knowledgeable about IT products, and their staff is friendly! They offer excellent support for our small business and they are always willing to go above and beyond to help us out! We have never once experienced any issues with them! If we need anything at all related to computers or technology, they are there for us every time! Give it a shot! You will not regret it!!

Pros
  • The staff! The knowledge of different products!
Cons
  • I've dealt with them for so many years!