We had to return the first one and Revain immediately sent us another. Be very careful as they require a very well charged battery to work. If your battery isn't in the best condition, it means it's just not working. It's very inexpensive to make, and I strongly encourage you to treat it very carefully. It only cost $20, so I can't say much about it, but one thing the ad says is completely wrong, and that's that it's not made for water. This pump is only intended to be inserted into a car's dipstick tube to remove the oil. You can use other chemicals but these are not waterproof and the exact instructions state not to use them for water pulling, they are too liquid and will burn instantly. Maybe you can use it to heat your house.