I like how easy it was to use, especially for someone who had never used this type of program before! It's very user friendly which makes my job easier when trying new things out or troubleshooting issues in our system as well (it allows me access from anywhere). The customer service has been excellent too - they are always willing/able help whenever we need them!! Nothing really at all so far other than some minor bugs here & there but nothing major enough where i'd say "WOW!" This would be perfect if you're looking into using records studio because its incredibly simple yet effective once set up correctly. We've definitely seen an improvement since implementing their services by making sure everything runs smoothly internally within each department through record keeping purposes only- no additional work needed outside those departments either. !