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Nepal, Kathmandu
1 Level
671 Review
41 Karma

Review on mofa by Mike Steeg

Revainrating 2 out of 5

MOFA Online Store let me down

I love doing my own crafts, so when I learned about MOFA and its selection of top-notch tools and equipment, I was thrilled. However, I had a really disappointing experience with their online store. The MOFA website was difficult and tedious to navigate, to start. Finding the precise item I was looking for was challenging, and the product descriptions were inadequate. Making wise purchases became difficult as a result of this. The customer service staff was also unresponsive and useless. I had a number of questions and concerns concerning my order, but it took days for the team to respond, and when they did, the answers were utterly useless. Finally, I was disappointed in the products' quality when my order finally arrived. The equipment was weak and didn't work as well as I had planned. They were obviously not up to the high caliber standards that I had anticipated from MOFA. Overall, I had a negative shopping experience with MOFA's online store. The products did not live up to my expectations, the website was challenging to use, and there was little customer assistance. I wouldn't suggest this internet shop to anyone looking for high-quality tools for home remodeling.

Pros
  • User-friendly webpage.
Cons
  • There are no actual store addresses.