I liked that we were able to use this software as an option over email and phone system like other companies have been doing lately which saves us money. It does not support all industries or large employers yet but they are still working on it. We had limited functionality of our payroll department when using this app. It takes time getting used to how things work once setup correctly however there really isn't anything else out there that performs as well with more options in regards to features offered. It's a little slow to setup. If you can get past that - it works great! We've had a couple of issues with users not being able connect to network drives but was resolved very quickly. Would recommend contacting their support team before using. We're solving multiple problems with this product. From allowing access to file shares across our network, to securing VPN connections.