Review on Luna Adult Weighted Blanket - Single Use - 15 Pound - 60x80 - Queen Size Bed - Cooling 100% Oeko-Tex Cotton with Glass Beads - USA Design - Heavy Cool Weighted - Dark Grey by David Flores
Sent back, terrible customer service
The quality of the blanket I received was poor. There are no protruding threads, uneven beads. When I contacted Luna for a refund it got very ugly very quickly. They simply will not confirm their written guarantee in the booklet that came with the package. When I claimed this they just stopped responding and there is no other way to contact them other than email. You cannot call them and their physical address is not real. I am currently working with the BBB and Consumer Affairs as they openly lied about their promised guarantee. I literally resent the way they treated me. Luckily, Revain has an excellent returns policy.
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