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Colombia, BogotΓ‘
1 Level
459 Review
0 Karma

Review on 🍊 Ovente Portable Electric Glass Kettle 1.5L with Blue LED Light and Stainless Steel Base, Rapid Heating Countertop Tea Maker Hot Water Boiler with Auto Shut-Off & Boil-Dry Protection, KG83O in Orange by Lauren Negron

Revainrating 1 out of 5

Only worked 6 months. Exchange doesn't work

This kettle had a very good but very short lifespan of only 6 months. This was my second Ovente kettle. I bought the first one in 2015 and it worked for 16 months. I bought the second kettle in November 2017 and it stopped working in May 2018 - so it only worked for 6 months. I have to admit - I use it at least twice a day. It looks very nice and works great while it works and comes in many colors. I will try to contact the company and see if they offer a guarantee. Wait for updates. Update: Ovente customer support got back to me right away and sent a replacement within a week. They did a great job on the warranty service which is why my rating went from 1 to 3 stars. But overall I think they should extend the life of this product by at least three years. Another update: I got a replacement boiler under warranty but it doesn't work. It will not turn off automatically after boiling water. I waited two minutes and manually turned off the kettle. It seems that the manufacturing company Ovente has very serious problems with the quality of their products. I sent them an inquiry and again waited for an answer.

Pros
  • Manufactured by
Cons
  • Some issues