I like that I can go to the CJ Logistics website and see all of my shipping needs, the rates are reasonable and when I need to contact them, the response is fast. I do not like that they are not as flexible as they could be. Sometimes I need to place an order and then realize that I need to ship something else. I also wish that they were more organized and could be more user friendly. I like that they are a reliable company that is able to provide me with the services that I need. I am able to ship my products to customers in a timely manner.