I couldn't believe it when I plugged it in and everything worked (right out of the box). No support calls required. I am using this KVM switch to control: 1 laptop with Windows 10 (with 2 video outputs for dual display, VGA and HDMI) 1 desktop with Windows 7 (with 2 video outputs for dual display, VGA and HDMI) 2 monitors (Dual Display) (switchable between each computer) 1 x wireless mouse (switchable between each computer) 1 x wired keyboard (switchable between each computer) Once again I'm just shocked that it was 100% plug n play. Good product.
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