The dashboard is nice, easy to use with all of our social media platforms included within it at one place! I wish there were more features available but this app does what we need for now-a great way organize leads/customers in an area where they can be accessed from anywhere whether you're physically present or not!! Nothing bad about any part so far - love everything that's been implemented thusfar. Get yourself some help using your account if needed (such as someone who has done similar work). We realized how much time was wasted managing customer info & calls when out of office by keeping them organized together here via SSO.