I like how easy it is to pay for medicine online, or how quick they can get an appointment. They also have great doctors who know their stuff! It's not always updated well though so keep checking back if there's something specific you want to see up in their system. Sometimes when I call for help getting a prescription filled my wait time gets extended because there wasnt enough staff available. Make sure to go through every step as best as possible before signing anything. Their customer service has been good but sometimes the app doesnt update properly and we lose what we're trying to track. My insurance does cover some things but this helps me fill out forms etc more quickly.