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Review on 🏠 Kasa Smart Light Switch HS200 - Single Pole, Neutral Wire Required, 2.4GHz Wi-Fi Compatible with Alexa and Google Home, UL Certified, No Hub Necessary - White by Daniela Velasquez

Revainrating 1 out of 5

THE PRODUCT SUPPORT TEAM IS JUST A GROUP OF CONSULTANTS LOOKING TO SELL SERVICES TO USERS FOR $199.00

Installation went smoothly until a new firmware update was sent to the switches became. Then only one of the two switches works. Called Support at 877-458-0562. A support rep has been asked to look at the network/switches remotely so they can troubleshoot and fix the issue. After looking at a system that already has 2 other TP-Link Smart Connectors, the "techie" kept showing me all the broken links on my network but didn't fix the broken firmware update. It eventually became clear that the "techie" was just a sales rep who wanted $199 to fix the network and switches and then handed me a real tech support guy. "Technician" would not fix a buggy firmware update. WHAT A SCAM! And now that the switch to Coastal Taxi is going I can't return the item as it expires 3 days into the 30 year period. So not a good experience. Kasa Smart Wi-Fi Light Switch by TP-Link - Control lights from anywhere, easy wall installation (single pole only), no hub required, works with Alexa and Google Assistant (HS200)

Pros
  • Great for a small home
Cons
  • Not bad but...