I like best how easy it was to set up with no computer skills needed! The interface couldn't be more user friendly for someone who doesn't have any experience or training either in this software program - which makes it perfect when you need something quick & simple without having to spend hours learning new things about your system (and then forgetting what you learned after weeks/months).The only thing I don't really care much for are some aspects where the support team isn't always as fast at responding. But other than that nothing too bad either from an overall point-of view. It's so nice because we used another product by Sage called "Forge" previously but didn't realize until afterwards that there were issues between them. Then realized they had changed versions & were not compatible anymore. So glad we found forge since everything works perfectly together now.