Overall a good product, lots of attachments, easy to use as a hand vacuum or to clean the floor. The small nozzle cleaned the grout well, but the plastic nozzle was abraded by pushing it along the grout. Beware. The real reason for the low recall is that the floor wiper does not make full contact with the floor surface. Velcro areas touch the floor and get very dirty, but 80% of mop heads don't touch the floor enough to really get clean.
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