The best thing about this tool was how easy it made finding our customers! I love that you can see exactly where your leads are coming from so if they aren't converting, we know which part of their journey needs attention first (or should be completely rethought). Also loved being able to use all my contacts in one place for prospecting - but not having an easier way or integration with other tools would make me sad as well because then there's less reasons why people wouldn’t switch over when looking at new solutions/tools out now-a days!! So what do i dislike most?? Thats hard haha.. There isn' anything really terrible like some may think though either :) We have been using NHR since November 2018 & haven"T looked back once yet! They were very helpful during setup too by sending emails explaining everything step.