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South Korea, Seoul
1 Level
729 Review
44 Karma

Review on Set Of 4 UrbanMod Mid-Century Modern Dining Chairs - Stylish, Easy To Clean, And Comfortable - White Seat With Walnut Wood Legs For A Minimalist Look by Joe Medlin

Revainrating 1 out of 5

cracked seat, company not honoring warranty

As some others have mentioned, the seat on these chairs has cracked less than a year since owning them with regular use for maybe 2 meals/day, with average weight people using them. I reached out to the company nearly 2 months ago about a replacement chair or parts because the chairs are supposed to have a lifetime warranty. They responded quickly saying they'd send a replacement seat asap and even passed on the tracking info. Over a month later the tracking info still says "pending" and they're no longer responding to my messages. So now I have 1 broken chair and am stuck waiting and hoping they do the right thing, having to buy a replacement chair (assuming it'll crack again), or just getting rid of these chairs and buying new ones. Really disappointing.

img 1 attached to Set Of 4 UrbanMod Mid-Century Modern Dining Chairs - Stylish, Easy To Clean, And Comfortable - White Seat With Walnut Wood Legs For A Minimalist Look review by Joe Medlin



Pros
  • It’s comfortable and great to look at. My girls love them for their desk
Cons
  • The chairs are not adjustable, making them difficult for people of varying heights to sit comfortably