I purchased this item after researching other tankless reverse osmosis systems. It had one feature that I felt we would be happy with, an application for monitoring my TDS and filtering. The system arrived on time and well packaged. I'll admit I was a bit disappointed with the faucet, it seemed cheaply made for a $300+ reverse osmosis system. I was tempted to buy another faucet but I didn't. Installation was fairly easy for a do-it-yourselfer, I would recommend watching the video in addition to reading the instructions. There were some issues with the 3-way valve and my existing supply line, but it was an easy do-it-yourself project. It had all the details and it was one of the few setups I didn't have to do to rush to Lowe's. After installing and rinsing the filters I did a taste test, much better than regular tap water although I did find a slight aftertaste. There are no clear ice cubes from this water, but that's not surprising. My biggest disappointment was my inability to connect to the system through my network. Tried several times and also used a dedicated 2.4GHz WiFi network. I contacted support and they said the app is not compatible with my Samsung Note 20 and they are working on a fix. So by then I won't have the features that made me buy this system. I was planning to buy a second system but unfortunately I will be waiting as there are obvious kinks that need ironing out.
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