The best thing about this software was that it has all of our different departments in one place so we can easily access what information or documents are needed to complete any project! It also helps us keep up with everything going on at once by having each department's calendar right there next too their email inboxes allowing me as an admin to see who needs help when I'm not available myself (and vice versa). Sometimes I feel like my computer freezes but if you have multiple people using the program then maybe your issue could be something else? We've been able solve almost every problem without ever leaving emails open/inbox waiting.