Review on 📀 Zenith XBV713 DVD VCR Combo: Ultimate entertainment in one device by Nicholas Dobson

Zenith XBV713 DVD/VCR Combo didn't turn on out of the box. I requested a refund and got a prompt response but these were just issues which they said would be taken to the 'guarantee company' who would resolve the case. I foolishly expected an apology for the inconvenience and a quick replacement, not an investigation. The device doesn't come with a manual, but it can be purchased from a third-party source for around $4. I will update this review when our test is over and I hope it will be more free! Okay, it's the next day and I got a quick and positive response. I was promised a quick replacement or refund, my choice. I decided to have a replacement as the car seems good. I will update when I get a replacement and appreciate not only the customer service but the product itself. It's day 3. They responded to my choice of replacement by instructing me to return their n/g device with tracking and I would receive a refund but no mention of replacing the device. I asked his status and heard nothing. I recommend staying away from this E-Square company as I just reported Revain. I'm old enough to remember when sellers tried to please buyers. This company could learn from Revane in this regard. It was February 26th, 2014 and my replacement had just arrived complete with VCR tape, tapes loaded well but not thrown away. I'm a little confused as to what this device is like. advertised as refurbished someone could have pinched the tape but to continue my product review. Two devices are not working. I'm over it!